[Tfug] broadband opts

[JD Rogers]

I've had Cox for about 4.5 years.. I agree, the speed and reliability
is pretty good and their service and support have been horrible. My
experience in my recent move was a major improvement though, as they
waived all transfer fees (which I think are rediculous andway) and
were responsive when I called them about a problem with my MAC
registration not following me to my new address. I have yet to hear a
direct comparison from someone who has experienced both first hand.
You will have to give us an upate in a few months.
JDR

On 6/23/05, dave jordan <quantumnonlocality at gmail.com> wrote:
> Hi Peoples.
> 
> I am about to switch my home broadband provider from Cox 4.0 mbps
> cable to Qwest 1.5 mbps dsl.  The order is in, it's basically a done
> deal.
> 
> In my previous life, I had Verizon DSL in Washington DC, and it was
> essentially problem free, with a downtime of maybe 2 hours over 2
> years.  They even replaced the modem for free when it started putting
> noise onto the voice freqs.
> 
> DSL was not available to me here when I moved (and has just become
> available within the past 2 months or so), so I originally went with
> Cox. Looking back, I think the Cox service was acceptable as far as
> speed and reliability, certainly the fastest broadband I had ever
> experienced, yet I have come to hate them like no other company.  IMHO
> they have the worst corporate procedures and policies i have ever
> seen.
> 
> I'm hoping that Qwest will be at least as reliable and easier to deal
> with.  the smaller bandwidth i will deal with.  One nice thing: Qwest
> claims that within a few months I'll be able to upgrade to a whopping
> SEVEN mbps dsl.
> 
> what does the list think of Cox v. Qwest?
> 
> -dave
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