[Tfug] Accidental extra netbook computer
Bexley Hall
bexley401 at yahoo.com
Mon Jul 28 15:13:09 MST 2008
> Thanks for the input guys. I already intend to return it; I
> was mostly
> curious about the protocol of returning an unsolicited
> item. E.g. should I
> keep the original shipping boxing? Will they send a box
> and the postage
> necessary for me to return it? Will they schedule UPS to
> pick it back up,
> or do I need to drop it off myself?
Contact the shipper. *They* have to do the work, not you.
You shouldn't have to "pay" (time/money) for their mistake.
When I've been in similar situations, they've sent a UPS/FedEx
guy out with a box to pick it up (on one occasion, a freight
company came out to crate an item).
If it is a *private* individual who has mistakenly sent something
to me, I try to contact them. Depending on their "attitude",
I may take the time to box it up for them and run it to the Post
Office *if* they send me prepaid postage. On one occasion, I
even drove an item to the original shipper.
OTOH, if they act outraged or inconvenienced and expect *me* to
bust my ass to cover their blunder, I reward their ungratitude
by dropping the item in the trash. (i.e., *I* didn't benefit
from the transaction -- removes any opportunity for questioning
your motives: "Was I uncooperaive just so I could *keep* this
item for myself?")
I'll confess my tolerance for accommodating people's blunders
has fallen precipitously in the past decade. If *you* (shipper)
can't be bothered with this item, then *I* (unintended recipient)
can't be bothereed, either!
<shug>
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