[Tfug] No warranty for software

[sitkaa at email.arizona.edu]

Touche.

Perhaps the acceptability of software glitches is easier because they can be
easily fixed with an update. There are no physical parts to replace, only code
that needs to be updated.

Earth sheeple are easy. Ce la vie.




Quoting Bexley Hall <bexley401 at yahoo.com>:

> --- sitkaa at email.arizona.edu wrote:
>
>> Okay, in rebuilding the IBM partitions I pulled out
>> the collection of (eight!)
>> cd's to reload the OS. There is an eight page
>> IMPORTANT! manual that
>> grabbed my
>> attention. It was basically a CYA (Cover Your Arse)
>> document produced
>> by IBM to
>> placate Microsoft's plethora of jumpy lawyers. What
>> is interesting about it is
>> the number of languages it came in.
>
> What amuses me (as an engineer) is how willing people
> are to accept "no warranty" on a software product.
> Yet, if you put a *tiny* bit of hardware to *run*
> that software, people EXPECT a warranty!
>
> And, how readily people will accept bugs in software
> products -- yet when similar software is running on
> a *device*, they find that bug "unacceptable".
>
> Moral of story:  build hardware products with NO
> software.  Sell software separately with NO
> warranty (even if the software ONLY runs on that
> *particular* piece of hardware!).
>
> So, if a switch, connector, power supply fails,
> you (manufacturer) deal with it as a warranty
> repair.  OTOH, if the software (which embodies
> 99.937204% of the device's FUNCTIONALITY) doesn't
> work, just shrug your shoulders:  "caveat emptor"
>
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