[Tfug] Providers?

[az teech]

Bexley,

The service may be along the same lines of the ole earthlink/sprint 
WI-Fi services. But, it has been my experience that they are much better.

Have heard others say there are problems with this service; all I can 
speak to is our experience with them. I didn't have a problem with their 
service, or their techs. In the 3 1/2 years we had them, I experienced 
only one problem; that was with the LNA front end of the transmitter 
coupled with it blowing out the POE adapter that powered the transmitter 
which is located on the antenna. Called their tech support line and I 
had a tech out the next day, transmiter replaced as well as a new POE 
power supply, plus a spare provided to me.  When I thought I was 
experiencing interference, they had a signals teams out within a week to 
see if they could isolate the cause. They determined a new carrier was 
causing side-lobe interference; they contacted the carrier, and forced 
them to change freqs.

I also never had any problem reaching their customer service department 
or billing department. (expect after 10 PM our time when they close for 
the night). And, they do have Techs on duty 24/7 (on call after 10 pm). 
Just have to leave a voice message and a tech will call back usually 
within one to two hours.

Tucson mountains are to the west of Tucson.

As for interference, I never had a degradation of service due to any of 
the monsoon, or any other type of storm. They only degradation I saw, 
was due to it's use of shared bandwidth service. They only place 75-80% 
load on any transceiver, but when everyone is on using it at the same 
time (mainly when kids get out of school through early evening) things 
seemed to slow down.

Steve

On 11/19/2012 02:14 PM, Bexley Hall wrote:
> Hi Steve,
>
> On 11/18/2012 2:24 PM, steve peterson wrote:
>> I would look into wipower. offered through trico elect which is 
>> offered in
>> our area. they offer a wireless option at 7mb down/1.5 mb up speeds. 
>> cost
>
> Is this similar to the "EarthLink" (sp?) service?  Rooftop antenna
> (pointed "somewhere" off in the distance).  I recall a previous
> neighbor had such a service (no idea what he thought of it, though)
>
>> is about 85 month. you can also get voip with them if you want but not a
>> requirement. have heard they also do some residential in city limits. if
>> you can see the antennas atop tucson mountains you should be just 
>> fine with
>
> "Tucson Mountains" is the collection of antennae ~NE of town?
> (sorry, I know there are different mountain ranges surrounding
> town but have never learned which is which... much easier in
> Colorado!  ;-) )
>
>> the connection. basically consider it as a line of sight microwave shot.
>
> So, how prone to interference?  E.g., our DTV reception suffers
> each time it rains.  There are perhaps *two* large trees in the
> neighborhood and, of course, they are located in the path from
> our antenna to the mountain top!  <frown>  (We are NE so its
> a relatively steep angle from us to the antenna site -- very
> little in the LoS *except* said trees!!  :-/ )
>
> Thanks, I'll go a-googling.
>
> --don
>
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