[Tfug] Cable modem

[arizray at comcast.net]

I need some ideas about troubleshooting my internet setup. I have two Linux boxes (Ubuntu 9.04b) accessing the internet via a wired router. I wish to try accessing the internet directly through the cable modem so that I can do some troubleshooting. When I follow the procedure, ie; shutting everything down, starting the modem first then the box I cannot establish a connection. Since I use LINUX, the cable tech help blushed and said they only support Windblows and Mac. They do however support my money so that was a dead end. I pictured them spraying their headset with Lysol after hanging up from me. 

Anyway I could use some direction. 
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