[Tfug] Dilemma: Qwest or Comcast?

[Matt Jacob]

Let me start by saying that I currently have Cox, and I've been 
extremely pleased with their service over the past year. I've heard 
horrendous things about Cox's customer support, but thankfully, I 
haven't had to deal with them since the initial phone call to activate 
service. Unfortunately, I'll be moving further north in less than a 
month, and that puts me outside of Cox's service area. Which brings me 
to my dilemma...

Should I go with Qwest DSL or Comcast Cable? I've had Comcast in the 
past for about 3-4 years, and I was never thrilled with their service. 
I'm even less thrilled now that they're supposedly doing QoS filtering 
against BitTorrent traffic. (I don't use BitTorrent myself, but I don't 
like the principle of what Comcast is doing.)

I like the idea of having my own dedicated line with Qwest, but their 
fastest plan will end up being more expensive than Comcast since I don't 
have a telephone package with them. (And they also have goofy first-year 
pricing that's about $10/mo. cheaper than usual, which seems exactly 
like something Qwest would do.) The speed would be 5 mbps down and 894 
kbps up, compared with Comcast's 7 mbps down and 384 kbps up (I think 
those numbers are all correct).

So... less than stellar personal experience with Comcast, and I've heard 
not-so-great things about Qwest. I'm kind of between a rock and a hard 
place here.

What would YOU do?

Thanks,

Matt