[Tfug] Dell service center in Tucson?

[john galt]

From: "Adrian" <choprboy at dakotacom.net>
> On Saturday 07 October 2006 12:48, Christopher Robbins wrote:
>> Does anyone know if there's a Dell-authorized service center in Tucson? 
>> I
>> need some warranty support done, and I need as little downtime as I can 
>> get
>> away with.
>>
>
> As far as I know, no. The isn;t a "center" per-say, but their are several
> people on contract in Tucson. You call Dell... Dell calls their contractor
> for the day and overnights them the part, the contractor shows up on your
> door the next day and replaces the part.

Go to Dell's website and enter your service tag number. It will tell you 
what your warranty status is. In addition, it should tell you what your 
repair options are.

If you have Next Business Day or At Home repair service as Adrian's scenario 
suggests, you call Dell's tech support and tell them about the problem. Best 
case, they perform troubleshooting to narrow down the problem to a hardware 
fix. Then they issue a ticket for a local tech to visit your location and 
replace the bad part.

If you have depot level service, they send you a box and you send the 
computer on its way. It will be a while then...