[Tfug] Suggestions for a Debian Based Help Desk Solution

[Kyle Buehler]

John Morrow wrote:

>Hey all,
>
>I'm looking to implement an open source help desk trouble ticket system. I'd
>like to do this on a Debian box using some sort of Apache2, PHP, MySQL based
>application. I need it for a large organization (10 buildings) with a small
>staff (3+me) with a high volume of issues. Any suggestions for a decent open
>source package?
>
>Thanks,
>
>John Morrow
>
>--
>--
>I used to be able to see the Catalina Mountains from my spacious office with
>with a glass wall. Now, when I leave my closet, er, office, I see corn -
>lots of corn - miles and miles of corn. Once or twice a year, you can
>actually see the sun here, too.
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>
>  
>
 I've used quite a few helpdesks and I really like One Or Zero Helpdesk, 
http://helpdesk.oneorzero.com. LAMP/GPL with support for a $35 donation.
 The other one we are using is called Trio, 
http://www.activecampaign.com/supporttrio/. It's LAMP, and quite 
featureful but not F/free.