[Tfug] qwest/msn

[Ryan Quinn]

Not sure which modem it was.. its been 6 months or so.  Simple cat 5 
direct from modem to single PC setup.  After the sys  was not able to 
get an IP via DHCP I installed the software or at least tried to.  
Install hung or crashed each time i tried.  Finally plugged it into a RH 
9 box and it worked perfectly untill passport starting having issues.  
Of course it took 3 days of being unable to auth and get a connection to 
anything other than passport before a rep finally aknowledged that they 
were having passport issues.

Sincerely,
Ryan Quinn
Web Administrator
YourNetPlus.com Inc.
ryan at yournetplus.com
(520) 791-0005 x7112
AIM - RyanYNP



keith smith wrote:

> When you say modem - Do you mean the actiontec or the 678 or is there 
> yet another?
>  
> From my experience - I ran a 678 and tried the actiontec. The 678 was 
> by far the better.  From the 678 I went into my hub.  A gateway, dns 
> settings, and unique IP and all was well.
>  
> How did your config differ?
>  
> Thanks a bunch, Keith
>  
>
>
> */Ryan Quinn <ryan at yournetplus.com>/* wrote:
>
>     I initially installed it on a WinXP box and that never worked right..
>     the installer failed, it couldnt find the modem, etc..
>
>     When I plugged it into my RH Box it seemed to work ok..
>
>     The majority of the problems I had were between the modem and MSN's
>     network. Since the modem is managed via a web interface the OS behind
>     it shouldnt have made a difference. I never did manage to get it to
>     work under XP.
>
>     Sincerely,
>     Ryan Quinn
>     Web Administrator
>     YourNetPlus.com Inc.
>     ryan at yournetplus.com
>     (520) 791-0005 x7112
>     AIM - RyanYNP
>
>
>
>     keith smith wrote:
>
>     > Hey Ryan,
>     >
>     > From your post it appears that Windows must be used?
>     >
>     > Did you try using Linux with it?
>     >
>     > Keith
>     >
>     > */Ryan Quinn /* wrote:
>     >
>     > Perhaps some effect but most likely no t a whole lot. I took
>     advantage
>     > of this deal. The service was down about half the time due to
>     > "problems
>     > with passport" which they use the authenticate the DSL. And the
>     > customer service is a joke, 45-60 min hold times and then the
>     > techs are
>     > clueless. After 3 weeks I gave up and went back to cable. Cox isnt
>     > great but these MSN guys make them look marvelous. There may be a
>     > good
>     > number of people who will sign up with it for the price but I bet
>     > they
>     > have a huge turnover rate due to MSN's customer service and the
>     > unreliability of passport to auth users.
>     >
>     > Sincerely,
>     > Ryan Quinn
>     > Web Administrator
>     > YourNetPlus.com Inc.
>     > ryan at yournetplus.com
>     > (520) 791-0005 x7112
>     > AIM - RyanYNP
>     >
>     >
>     >
>     > keith smith wrote:
>     >
>     > > Has anyone noticed that qwest is offering DSL for $29.99 a month
>     > with
>     > > ; no ISP charge if you select MSN.
>     > >
>     > > I wonder what effect this will have on our local ISP's
>     > >
>     > > Keith
>     > >
>     >
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